|Detailed Description Of Goods And/Or Services
Winefolk (Pty) Ltd Is A Business In The Electronic Retail Industry That Markets Wine & Non Alcoholic Products.
Subject To Availability And Receipt Of Payment, Requests Will Be Processed Within Two Days And Delivery Confirmed By Way Of E-Mail (For Eg Booking Number / Booking Voucher Etc). Must Mention The Use Of Courier And/Or Postal Services And Associated Costs, If Applicable.
Return And Refunds Policy
The Provision Of Goods And Services By Winefolk (Pty) Ltd Is Subject To Availability. In Cases Of Unavailability, Winefolk (Pty) Ltd Will Refund The Client In Full Within 30 Days. Cancellation Of Orders By The Client Will Attract A 10% Administration Fee.(If Appropriate – Provide Details Of Your Policy Regarding Damaged Goods). Also Mention Guarantees, Warranties, Etc.
Winefolk (Pty) Ltd Shall Take All Reasonable Steps To Protect The Personal Information Of Users. For The Purpose Of This Clause, “Personal Information” Shall Be Defined As Detailed In The Promotion Of Access To Information Act 2 Of 2000 (PAIA).
|Payment Options Accepted
Payment May Be Made Via Visa And MasterCard Credit Cards, SID Instant EFT Or By Bank Transfer Into The Winefolk (Pty) Ltd Bank Account, The Details Of Which Will Be Provided On Request
Credit Card Acquiring And Security
Credit Card Transactions Will Be Acquired For Winefolk (Pty) Ltd Via PayGate (Pty) Ltd Who Are The Approved Payment Gateway For Standard Bank Of South Africa. PayGate Uses The Strictest Form Of Encryption, Namely Secure Socket Layer 3 (SSL3) And No Credit Card Details Are Stored On The Website. Visit Www.Paygate.Co.Za To View Paygate’s Security Certificate And Security Policy.
Customer Details Separate From Card Details
Customer Details Will Be Stored By Winefolk (Pty) Ltd Separately From Card Details Which Are Entered By The Client On PayGate’s Secure Site.
Merchant Outlet Country And Transaction Currency
The Merchant Outlet Country At The Time Of Presenting Payment Options To The Cardholder Is South Africa. Transaction Currency Is South African Rand (ZAR).
Winefolk (Pty) Ltd Takes Responsibility For All Aspects Relating To The Transaction Including Sale Of Goods And Services Sold On This Website, Customer Service And Support, Dispute Resolution And Delivery Of Goods
Country Of Domicile
This Website Is Governed By The Laws Of South Africa And Winefolk (Pty) Ltd Chooses As Its Domicilium Citandi Et Executandi For All Purposes Under This Agreement, Whether In Respect Of Court Process, Notice, Or Other Documents Or Communication Of Whatsoever Nature.
Winefolk (Pty) Ltd May, In Its Sole Discretion, Change This Agreement Or Any Part Thereof At Any Time Without Notice.
This Website Is Run By Winefolk (Pty) Ltd Based In South Africa Trading As Winefolk And With Registration Number 2006/023664/07 And (Director(S)/Member(S)/Owner(S)) Charles Back
|Winefolk (Pty) Ltd
Support : Hello@Winefolk.Co.Za
Support: 021 863 24 50
No Pickups From Our Physical Location, Only Delivery Via Courier Will Be Permitted.
Delivery Lead Time Will Be 3-5 Days
Free Delivery For Orders Of R600 Or More within South Africa.
Free Delivery For Paarl, Wellington and Stellenbosch orders, regardsless of order size.