| Detailed Description Of Goods And/Or Services Winefolk (Pty) Ltd Is A Business In The Electronic Retail Industry That Markets Wine & Non Alcoholic Products. |
Delivery Policy Subject To Availability And Receipt Of Payment, Requests Will Be Processed Within Two Days And Delivery Confirmed By Way Of E-Mail (For Eg Booking Number / Booking Voucher Etc). Must Mention The Use Of Courier And/Or Postal Services And Associated Costs, If Applicable. |
Return And Refunds Policy The Provision Of Goods And Services By Winefolk (Pty) Ltd Is Subject To Availability. In Cases Of Unavailability, Winefolk (Pty) Ltd Will Refund The Client In Full Within 30 Days. Cancellation Of Orders By The Client Will Attract A 10% Administration Fee.(If Appropriate – Provide Details Of Your Policy Regarding Damaged Goods). Also Mention Guarantees, Warranties, Etc. |
Customer Privacy Policy Winefolk (Pty) Ltd Shall Take All Reasonable Steps To Protect The Personal Information Of Users. For The Purpose Of This Clause, “Personal Information” Shall Be Defined As Detailed In The Promotion Of Access To Information Act 2 Of 2000 (PAIA). |
| Payment Options Accepted Payment May Be Made Via Visa And MasterCard Credit Cards & SID Instant EFT. |
Credit Card Acquiring And Security Credit Card Transactions Will Be Acquired For Winefolk (Pty) Ltd Via PayGate (Pty) Ltd Who Are The Approved Payment Gateway For Standard Bank Of South Africa. PayGate Uses The Strictest Form Of Encryption, Namely Secure Socket Layer 3 (SSL3) And No Credit Card Details Are Stored On The Website. Visit Www.Paygate.Co.Za To View Paygate’s Security Certificate And Security Policy. |
Customer Details Separate From Card Details Customer Details Will Be Stored By Winefolk (Pty) Ltd Separately From Card Details Which Are Entered By The Client On PayGate’s Secure Site. |
Merchant Outlet Country And Transaction Currency The Merchant Outlet Country At The Time Of Presenting Payment Options To The Cardholder Is South Africa. Transaction Currency Is South African Rand (ZAR). |
Responsibility Winefolk (Pty) Ltd Takes Responsibility For All Aspects Relating To The Transaction Including Sale Of Goods And Services Sold On This Website, Customer Service And Support, Dispute Resolution And Delivery Of Goods |
Country Of Domicile This Website Is Governed By The Laws Of South Africa And Winefolk (Pty) Ltd Chooses As Its Domicilium Citandi Et Executandi For All Purposes Under This Agreement, Whether In Respect Of Court Process, Notice, Or Other Documents Or Communication Of Whatsoever Nature. |
Variation Winefolk (Pty) Ltd May, In Its Sole Discretion, Change This Agreement Or Any Part Thereof At Any Time Without Notice. |
| Company Information This Website Is Run By Winefolk (Pty) Ltd Based In South Africa Trading As Winefolk And With Registration Number 2006/023664/07 And (Director(S)/Member(S)/Owner(S)) Charles Back Winefolk (Pty) Ltd Support : Hello@Winefolk.Co.Za Support: 021 863 24 50 |
Delivery Fee No Pickups From Our Physical Location, Only Delivery Via Courier Will Be Permitted. Delivery Lead Time Will Be 3-5 Days Free Delivery For Orders Of R500 Or More. Free delivery for Paarl & Wellington orders regardless of order size. |
